Frequently Asked Questions

Western Union services are for anyone who needs to quickly send or receive money. From travelers and people supporting friends or relatives abroad, to business people who need to make fast international transfers.

Western Union agents are our representatives in the different countries you send or receive money, they may be banks, post offices, supermarkets, grocery stores, check cashers, mailbox centers, drug stores, travel agencies, depots, airports, train and bus stations, currency exchange offices and other retailers.

Finding an agent location in Georgia is easy, go to our agent locator tool.

Once you get to our agent location, you will be asked to provide some information:

• Your receiver’s first name and last name.
• The amount you want to send.
• The country you are sending to.
• Your government-issued ID or passport.

After presenting all that information you can give the agent the total amount including the applicable service fees.

You need to present a valid government-issued ID or Georgian passport to send money at a Western Union agent location. Acceptable IDs are subject to the banking laws and regulations of Georgia.

You can usually send any amount you want. But, for certain amounts, we might ask you to provide additional information or documentation.

Money transfers will generally be paid out in cash. After you’ve chosen your destination country, you may ask the agent for the types of services available to you.

Other restrictions may apply. For more information, please contact a Western Union agent.

You can check your transfer status online, all you need is the sender’s name and the Money Transfer Control Number (MTCN) printed on the sender’s receipt.

Each Western Union agent location determines its own hours of operation. Some have extended hours and open during weekends.

Find a nearby Western Union agent location with our agent locator tool.

Western Union agents are our representatives in the different countries you send or receive money, they may be banks, post offices, supermarkets, grocery stores, check cashers, mailbox centers, drug stores, travel agencies, depots, airports, train and bus stations, currency exchange offices and other retailers.